Dale & Valley Homes

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Performance Management Framework: Outline

Dale & Valley Homes has developed a performance management framework to guide performance management in the organisation. 

Performance management is a process that most companies use to monitor, measure and improve the quality of their services.  Good performance management is one way we help customers to obtain what they need from our services.  It helps companies to develop plans and direct resources (including money and staff time) towards the services and issues that are most important to customers.

Contact: Marie Roe Assistant Director of Planning, Performance & Governance

Department: Planning, Performance & Governance

Telephone: 01388 770914

Fax: 01388 770977

Dale & Valley House, 27 Longfield Road, South Church Enterprise Park, Bishop Auckland , Co. Durham, DL14 6XB

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“To provide homes and neighbourhoods that our customers want to live in and are proud to live in.”