A to Z of services
Rechargeable Repairs: Outline
Some types of repair are your responsibility. You can carry them out yourself or we may do them for you and charge for the work.
The types of repair customers are responsible for include accidental damage and damage caused by misuse or neglect. We call these rechargeable repairs.
Examples of rechargeable repairs also include:
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where a structure, fitting or decoration that was not authorised by Dale & Valley Homes must be removed
- any replacement/repair is required except one caused through normal wear and tear
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the damage is caused by vandalism
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an unauthorised alteration or improvement has been returned to its original state
