A to Z of services
Complaints, Compliments, Comments and Suggestions: Outline
If you have had a good experience when accessing services at Dale & Valley Homes, share this with us.
We will use your compliments to highlight the work we are doing well and ensure we carry on providing the level of service experienced. You can share your compliments about our services by completing one of our forms, contacting the customer involvement manager or emailing Dale & Valley Homes on info@daleandvalleyhomes.co.uk.
We want to provide good quality services to everyone, but things can go wrong. If they do, we need to know so we can put them right and learn from them.
If you have not told us about the problem before, please contact the customer service assistant, access and customer care team.
At Dale & Valley Homes we provide feedback to our customers about how we have used their involvement in developing and improving our services.
Involving our customers and acting on what they say is something we take very seriously and we think feeding back to our customers to let them know how they have helped is very important.
For further information on complaints, compliments, comments and suggestions please see our dedicated webpage.
