A to Z of services
Performance: Outline
Dale & Valley Homes is committed to improving our performance in all areas of our business. We use performance management to help us improve the service we provide to our customers. We have a performance management framework, which details what our objectives and targets are and how our plans and policies link together to achieve these.
Our performance indicators have been developed to reflect and measure how well we are achieving our four key strategic objectives which are:
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Delivering excellent services
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Delivering decent homes
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Running our business well
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Contributing to the wider community
Common Questions
Further Information
Contact: Brian Abbott Performance & Training Manager
Department: Performance, Planning & Governance
Email: b.abbott@daleandvalleyhomes.co.uk
Telephone: 01388 770906
Fax: 01388 770977
Dale & Valley House, 27 Longfield Road, South Church Enterprise Park, Bishop Auckland , Co. Durham, DL14 6XB