A to Z of services
Service Standards: Outline
Dale & Valley Homes aims to provide the highest quality of service to our customers. To do this it is important that we set out clear and measurable service standards for our customers, potential customers and staff.
We have eight specific service standards which we developed with customers. They are:
- Improving customer involvement
- Delivering Decent Homes
- Estate management
- Equality and diversity
- Improving the repairs service
- Anti-social behaviour
- Moving home
- Managing your home.
