Document Downloads: How we perform
The following documents are available for download. Documents in PDF format can be read using Adobe Reader. MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
Customer Satisfaction Survey Results
The latest customer satisfaction survey results by service area.
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Customer Satisfaction Survey Results 09/10
- Size: 13.14 KB
- Extension: PDF
- Estimated download time: (56k = 2 secs)
Executive Summary of the Performance Management Framework
The executive summary of the Performance Management Framework.
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Performance Management Framework Executive Summary
- Size: 638.52 KB
- Extension: PDF
- Estimated download time: (56k = 1 mins 35 secs)
Housemark Benchmarking Results April-December 2009
A table showing the latest Housemark benchmarking results for the period April - December 09.
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Housemark Benchmarking Results April-December 2009
- Size: 11.44 KB
- Extension: PDF
- Estimated download time: (56k = 2 secs)
Quarterly Performance Report April 2009 - March 2010
A quarterly performance report for the period April 2009 - March 2010.
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Quarterly Performance Report 09/10
- Size: 21.74 KB
- Extension: PDF
- Estimated download time: (56k = 4 secs)
Six Monthly Performance Report 2009/2010
A six monthly performance report from April 09 - March 10.
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Six Monthly Performance Report 09/10
- Size: 13.46 KB
- Extension: PDF
- Estimated download time: (56k = 2 secs)
