Dale & Valley Homes

Document Downloads: Policies and Strategies

The following documents are available for download. Documents in PDF format can be read using Adobe Reader. MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.

Available downloads

Access and Customer Care Strategy

A strategy for access and customer care

Affordable Warmth Strategy

This Strategy is our first approach to set out how we will achieve Affordable Warmth. We intend to ensure all of our customers have a warm home that is affordable to maintain in relation to energy and thermal comfort.

Asset Management Strategy

The asset management strategy

Audit Commission Inspection Report 2009

Dale & Valley Homes Inspection Report (March 2007)

The audit commission inspection report on Dale & Valley Homes (March 2007)

Medium Term Financial Strategy

Partnership Strategy

Procurement Strategy

Public Sector Adaptations Policy

The public sector adaptations policy

Repairs and Maintenance Strategy

The purpose of this document is to clearly communicate the company’s approach to delivering an excellent Repairs and Maintenance service to all our customers, partners and stakeholders.

Repairs and Maintenance Strategy

Value for Money Strategy

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“To provide homes and neighbourhoods that our customers want to live in and are proud to live in.”