Dale & Valley Homes

Frequently Asked Questions: About your Tenancy

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About your Tenancy FAQs

Q: I have received a letter showing I owe rent. What should I do?

Answer:

You will receive a reminder letter if you owe us two weeks rent or more and have not made an agreement with us to repay it.  It is important you reply within five days of this letter. By doing this we can help stop your debt getting too large.  If you have not contacted us to make an agreement within five days of the first letter, we will visit you at your property before we take any further action.

Q: What happens if I break an agreement?

Q: What if I leave my home without giving notice in writing?

Q: What if I leave my home before the notice period ends?

Q: Can I give notice on behalf of another tenant?

Do you have a question?

If there is anything you would like to ask us about our services, our work or how we can help you? Ask us a question.

Contact us

0800 083 0333/0300 2000 194

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“To provide homes and neighbourhoods that our customers want to live in and are proud to live in.”