Dale & Valley Homes

Frequently Asked Questions

Browse questions frequently asked Dale & Valley Homes.

Common FAQs

Q: How do I get help with paying my rent?

Answer:

People with low incomes may qualify for Housing Benefit. This helps towards the rent you pay and, depending on your circumstances, it may meet your full rent charge. Housing Benefit does not cover the water rates charge.

We also help our customers apply for Housing Benefit. Speak to your neighbourhood officer if you need help applying for Housing Benefit.

Q: What is Dale & Valley Homes?

Q: Why did the council decided to set up Dale & Valley Homes?

Q: What sort of organisation is Dale & Valley Homes?

Q: What services does Dale & Valley Homes provide?

Q: How does Dale & Valley Homes effect tenants and leaseholders?

Q: Who provides the housing service?

Q: How have board members been selected?

Q: How is Dale & Valley Homes monitored?

Q: How has Dale & Valley Homes secured the additional funding to improve services and the standard of homes?

Do you have a question?

If there is anything you would like to ask us about our services, our work or how we can help you? Ask us a question.

Contact us

0800 083 0333/0300 2000 194

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“To provide homes and neighbourhoods that our customers want to live in and are proud to live in.”