Frequently Asked Questions
Browse questions frequently asked Dale & Valley Homes.
Common FAQs
Q: How do I get help with paying my rent?
Q: What is Dale & Valley Homes?
Q: Why did the council decided to set up Dale & Valley Homes?
In 2000 the Government required that all councils looked at the management, ownership and investment arrangements for their homes and complete a stock options appraisal process in partnership with tenants and other key local stakeholders.
Wear Valley District Council, now Durham County Council, began this process in 2002 and undertook a survey of the condition of the council's housing. The survey found that more money needed to be spent on improving the houses that the council owned.
The council continued to consult with tenants and also commissioned a detailed financial appraisal. In June 2004 the council worked in partnership with the Northern Housing Consortium to undertake a survey of all tenants and leaseholders to determine a preferred option. Forty three per cent of the council's tenants and leaseholders responded to the survey with 70% of respondents choosing the establishment of Dale & Valley Homes as their preferred option for the future management of council housing. In September 2004 the council decided that the establishment of Dale & Valley Homes was its preferred option to improve the standard of council homes.
Q: What sort of organisation is Dale & Valley Homes?
Q: What services does Dale & Valley Homes provide?
Q: How does Dale & Valley Homes effect tenants and leaseholders?
Q: Who provides the housing service?
Q: How have board members been selected?
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