Tenants Property Alterations

Customers can now receive compensation for certain types of improvement work when their tenancy is over. To receive the compensation you must ensure you were given permission first from Dale & Valley Homes to carry out the improvements works, this work will then be inspected to ensure it has been completed to a good standard.

If you owe us money, for example rent arrears or charges for damage, we can deduct this from any compensation awarded to you.

For more information, including how compensation is calculated please read the leaflet A Better Deal for Tenants - Your Right to Compensation for Improvements.