Dale & Valley Homes

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Right to Repair Compensation

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Repairs that Qualify for Compensation

£10 note 2

Repairs that are eligible for compensation under 'Your Right to Repair' including the amount of working days the repair should be completed in are as follows;

Qualifying Repairs

Working days

Total loss of electric power

 1

Partial loss of electric power

 3

Unsafe power or lighting socket, or electrical fitting

 1

Total loss of water supply    

 1

Partial loss of water supply 

 3

Total or partial loss of gas supply   

 1

Blocked flue to open fire or boiler  

 1

Total or partial loss of space or water heating between 1 October and 1 May

 1

Total or partial loss of space or water heating between 30 April and 1 November

 3

Blocked or leaking foul drain, soil stack or (where there is no other working toilet in the property) toilet pan

 1

Toilet not flushing (where there is no other working toilet in the property)

 1

Blocked sink, bath or basin

 3

Tap that cannot be turned   

 3

Leaking water from heating pipe, tank or cistern

 1

Leaking roof

 7

Insecure external window, door or lock  

 1

Loose or detached banister or handrail      

 3

Rotten timber flooring or stair treads  

 3

Door entry phone not working

 7

Mechanical extractor fan in kitchen or bathroom not working

7

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