Feedback

At Dale & Valley Homes we provide feedback to our customers about how we have used their involvement in developing and improving our services.

Involving our customers and acting on what they say is something we take very seriously and we think feeding back to our customers to let them know how they have helped is very important. We feedback to our customers through many ways and methods some of which are formal and others informal.

From looking at some of our feedback to customers you will be able to see how you could help and how you could influence the services at Dale & Valley Homes.

Within this section you will find out why feeding back to our customers is so important.  You will also learn how we feedback to our customers after we have consulted with them.

This feedback includes our Dale Mail newsletter, satisfaction surveys, Mystery Shopping results and Status surveys.