Dale & Valley Homes

Customer Feedback

Service: Decent Homes

"I was very pleased with the work that's been done.  All Dunelm staff and workforce have been very good and very courteous.  The Dale & Valley Homes staff have been very very helpful too, and also very courteous as always.  Thanks to the whole team."

Service: Decent Homes

Service: Decent Homes

"I am so happy with the work that has been done.  I am over the moon.  Thank you so much."

Service: Decent Homes

Service: Decent Homes

"I am very pleased with the work and the attitude of the workforce who were very polite and helpful, and deserve a pat on the back.  Well done."

Service: Decent Homes

Service: Decent Homes

"The heating engineer, electricians, plaster and bricky were all very good and cleaned up after themselves.  Would recommend them to anyone."

Service: Decent Homes

Service: Annual Gas Servicing

"The engineer was polite, the service to the fire was excellent work."

Service: Annual Gas Servicing

Service: Annual Gas Servicing

"The engineer was very efficient and polite.  He was very tidy and came out one week earlier than the appointment letter indicated."

Service: Annual Gas Servicing

Service: New Tenancies

"I found Craig Sams very helpful both when I was offered the property and when he had come to see if we had settled in.  Any problems have been sorted immediately by very pleasant and helpful workmen."

Service: New Tenancies

Service: Managing Your Home

"Dale & Valley Homes are very professional when it comes to dealing with customers regarding rent.  The people dealing with the rent are so helpful and professional."

Service: Managing Your Home

Service: Estate Caretakers Helping Hands Service

"I would like to say how delighted I am with the fence that was put up for me.  I have had it painted and it looks lovely.  I must stress how lovely the two men were who did the work.  They were polite and extremely pleasant.  I would recommend them to anyone, I can honestly say I have never met two nicer workmen.  I can't say how pleased I was with their work.  The service was excellent."

Service: Estate Caretakers 'Helping Hands Service'

Service: Estate Caretakers Helping Hands Service

"Excellent work.  The handyman has made a big improvement to our garden.  Many thanks."

Service: Estate Caretakers 'Helping Hands Service'

Service: Repairs

"Gentoo, in everything they have done has always been to our satisfaction."

Service: Repairs

Service: Repairs

"The work was carried out in an efficient manner.  The workmen were well mannered and friendly.  Everything was left clean and tidy."

Service: Repairs

Service: Repairs

"Tip top service.  They were out in half an hour and the lad was really lovely and had manners of a gentleman."

Service: Repairs

Service: Repairs

 "I could not fault anything.  The whole process from phoning, to the work being carried out was very easy."

Service: Repairs

Service: Aids and Adaptations

"I would like to say how helpful the two men were, every night they cleaned up after themselves.  I would recommend them to anyone.  They were pleasant and we would give them 100%.  They did a very good job and we were very pleased."

Service: Aids and Adaptations

Service: Aids & Adaptations

"All aspects of the work were very good especially the workmen.  The speed in requesting the work and having it carried out was very good.  Overall a first rate response."

Service: Aids and Adaptations

Contact us

0800 083 0333/0300 2000 194

Send your feedback or find key contact details.

“To provide homes and neighbourhoods that our customers want to live in and are proud to live in.”